Greenville Transit Authority/Greenlink is committed to ensuring that no person is excluded from participation in or denied the benefits of its services on the basis of race, color or national origin, as provided by Title VI of the Civil Rights Act of 1964, as amended.
It is Greenlink's objective to:
- Ensure that the level and quality of transportation service is provided without regard to race, color, or national origin;
- Identify and address, as appropriate, disproportionately high and adverse human health and environmental effects, including social and economic effects of programs and activities on minority populations and low-income populations;
- Promote the full and fair participation of all affected populations in transportation decision making;
- Prevent the denial, reduction, or delay in benefits related to programs and activities that benefit minority populations or low-income populations;
- Ensure meaningful access to programs and activities by persons with limited English proficiency.
Greenlink staff share the responsibility for carrying out Greenlink's commitment to Title VI. The Title VI staff is responsible for the day-to-day operation of the program and the Customer Service staff receives and investigates Title VI complaints that come through the complaint procedures process.
If you believe you have been denied the benefits of, excluded from participation in, or subject to discrimination on the grounds of race, color or national origin, you may contact Greenlink's Title VI Coordinator at (864) 298-2753 or firstname.lastname@example.org.
A complainant may also file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights: Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.